Full course description
Course Description/Meeting Summary:
The Skyward Family Access Troubleshooting training is intended for Registrars and School Administrators responsible for enrollment maintenance at their school site.
- Component Number: 3003016
Meeting Locations and Times:
Canvas, ONLINE CLASS on December 18th, 2020, 12:00AM - 12:00AM
Online, Orlando, FL 32825
Canvas, ONLINE CLASS on December 31st, 2999, 12:00AM - 12:00AM
Online, Orlando, FL 32825
Contact Information:
For additional Skyward support contact ssts@ocps.net.
Full Description/Meeting Details:
The Skyward Family Access Troubleshooting training is intended for Registrars and School Administrators responsible for enrollment maintenance at their school site. The first part of training reviews the steps needed to update data in the Family Tab. These steps are also detailed in the Demographics documents. Skyward 1.2 Student Enrollmentdetails the steps needed for adding a family when enrolling a new student. Skyward 1.4 Update Student Demographics and Enrollmentdetails the steps needed when updating data in the Family Tab.
The second portion of training examines various scenarios that cause guardians to not have the ability to view their student(s) information in Family Access.
Note: A copy of the Family Access form can be found here: OCPS Parent Portal Access - Concerns Form |
In this online training, participants will learn how to:
- Navigate the Family Access duplicate file
- Identify and correct Family Access duplicate issues
If you want to download the entire course documents, select the link here. You can choose to download and save or print the documents for your reference.